Hanover Park Auto Repair

So my transmission test did not pass and seeing as my car is not old I was not to happy and worried about the cost. I found this gem on the recommendations on the paper given to me after the failed transmission test. From the 1st initial phone call to book a appointment to the finale of having my car back in great shape and even them going to make sure my emission test passed was fantastic. Customer service was outstanding and that is something I look for especially and most important I think there prices are reasonable. They even took the time to see what my car might need at a later visit and created a profile to send me of my car with pictures and details of what may need my attention sooner then later. This will defiantly be my go to spot now for car repairs. Thank you for making my visit with you easy and affordable.

My mother used this place to get a mass air flow sensor replaced so that she could pass emissions... they charged her $139 dollars for the OBD, $149 for the labor (or the part???), and $202.65 for the part (or the labor???). Not sure about those last two charges, but I was able to look up the exact same part, from Blue Streak Electronics ($100 average), and typical mechanics pay ($25.95 hr). The sensor is a plug unit, i.e., unplug and plug in. The car was serviced for about 4 hours. Grand total = $551.96. Total transparency... you be the judge. I went with 4 stars simply because, yes, the part was changed and emissions was passed, not sure about the price, seems high. Oh, the car is a 2003 Ford escort.

easy to make appointment with friendly satt get my alignment done while i was waitibg less.than 1 hour with free decent cofee and WiFi clear explanation what they have done before patment

For several years now, we have come to count on these folks to keep our family safe. Today, again, we are blessed with their professional and honest service. Thanks so much for being there!

They were great!!!

Friendly and helpful staff

Jes was very knowledgeable and friendly. They tell you what’s wrong and what’s needed to fix it. They have loaner vehicles so you are not stuck without a car. They keep you informed of any new problems. Very good customer service.