My 2007 Toyota Camry Hybrid battery was down and the car original dealer did not have a hybrid battery in stock. Back order would take 2 wks to 2 months. Kamphaus Auto Care was recommended by the dealer. I opened Kamphaus website and STARTED my good experience with Kamphaus Auto Care service. I collected all info I needed through the website Active Chat. All my questions got clear answers. Golf and Busse Towing recommended by Kamphaus also did a good job....Now, I got the car fixed and myself would be able to rest/type my review....:) Following points are my comments about Kamphaus services: 1. Employee's professionalism: thumbs up! 2. Knowledge about hybrid cars: great! 3. Communication: full channels open, effective, gave responses promptly, phone call, text message, emails 4. .... We got the car quickly fixed and satisfied Kamphaus 'services. Absolutely we would recommend Kamphaus Auto Care to people who would have issues with their hybrid cars.