Hanover Park Auto Repair

Kamphaus is among the friendliest, most transparent repair shops with whom I've ever done business. They've always notified us when repairs go long, explain exactly why, and even let us come into the repair bay to see for ourselves. I'm no mechanic, but mechanically inclined, and they've treated both myself and my wife like we're not idiots. We've reached the level of "regular" customers such that they know us when we come in and know which one of us drives which car. I've always felt valued and respected, and never a hint that they're hiding something nor trying to "get one over" on us. On more than one occasion, I've looked up the factory recommendations before going in only to have them suggest exactly that when there's been a choice. In my experience, they've earned my repeat business and my respect.

The only mechanic I will go to in Lincoln. They always do a fine job and I never have to worry about anything. Anybody who has a car, I tell them to go here.

The only mechanic I will go to in Lincoln. They always do a fine job and I never have to worry about anything. Anybody who has a car, I tell them to go here.

Very nice place the people are very nice got my vehicle in and out reasonable prices and they take care of there customers which always brings me back

Great service and nice people.

Great service and nice people.

During this past Memorial Day weekend around 3 PM, I was out and about when my main rear brake line burst. Fortunately, I was in a parking lot. I was not exactly far from home but neither close. I called almost every family member I could think of not out of town for the Holiday. Next, I needed to call a towing company but did not have the phone number. I proceeded to call Kamphaus to get the number of the towing company they contract with and Jess answered. We conversed a bit and Jess volunteered to call the towing company. Jess relayed information back to us saying the towing company would be there in about an hour. An hour passed and since we did not have the phone number of the towing company, we called Jess back to find out if she knew anything. She responded saying let me call them back to find out what is happening, at this time we asked for the towing company’s phone number. Jess called us back and said the wrecker that was on its way had mechanical problems. At this time, it was well past their business hours and Jess volunteered to stay there until we were on our way home. We had to beg her not to ruin the rest of her Saturday as it was nearing 5 PM. Eventually, she reluctantly agreed to leave and go home to do whatever Jess does on a nice Saturday. I can genuinely say Jess put the meaning back in customer service! I know of no other auto repair business or individual would do what she did. It was completely unexpected and phenomenal. I highly commend Jess and Kamphaus Auto. In addition, once again the service Matt and team performed on my 21-year-old vehicle was quick and top notch. With this and only two other previous repairs, I can genuinely say they earned my future business.

Very friendly and honest and well knowledged

Rich and Matt have been taking the best care of our cars for almost 10 years. One of our cars recently developed a difficult electrical problem They guys jumped right in and quickly found the problem, fixed it, and charged a very reasonable price. Nothing could be better!! These guys are the best there is!! Thanks so very much!!

Rich and Matt are the best in the business! I wouldn't trust anyone else with our cars!!!