Hanover Park Auto Repair

Always friendly. Takes care of you in a timely manner.

First time in a long time I was spoken to as an adult instead of treated like a women who didn’t know what a spark plug was! They set expectations and exceeded them, working with me around my work schedule. Plus they found a problem the dealers service department couldn’t !

Can always count on this company to get to the heart of the problem.get it fixed in a timely matter,also do preventative maintenance to avoid and future major break downs. Where as other company’s will not take care of until it breaks down again.just to make a few extra dollars.

The Kamphaus family is always the absolute best to work with. Aware that my car might yet be covered by a warranty, Mat checked it over to determine what was wrong, called the car dealer, and checked to see if it was covered. All this knowing I might take it elsewhere! When it turned out to not be covered, I was only too happy to have them fix it... and quickly, too! The best.

I was referred to Kamphaus for Car Max warranty work. I appreciated being informed of all of the work/progress on my vehicle. Rich called when he said he would call. Great customer service on top of great car care. I will definitely return to Kamphaus for any future car needs. Thanks Kamphaus!

This is my new go-to auto shop and from now on, I'm bringing all of my vehicles here for service. Chose Kamphaus after the management changed at my regular repair ship and I was given an estimate that made me question their honesty and integrity in continuing to provide service. Went to Kamphaus and was personally welcomed to the shop by Rich and treated professionally throughout the experience. After I told him that I would not be able to wait there for the repair and was going to call an Uber, he offered to take me home himself...who provides that level of service anymore??!! The repair took a little longer than expected but it often does at the good shops because they take that time to ensure that the job gets done right.

Professional, reliable fair service which is excellent

I took my car to 4 other shops not even the vw dealer didn’t know exactly what was wrong. These guys are a little high with prices but I’ll be honest they know what they’re doing. Was very impressed. I would recommend these guys in a heart beat. Good job guys

From the very first call that I made to Kamphaus Auto Care I knew that I was going to be in great hands. I have a Carmax warranty and was unable to get my car in when needed so they alerted me to an auto care facility that is supported through the CarMax extended service plan. I spoke with Rich on the phone who was not only extremely pleasant but also very professional and had taken the time to assure me that I would be taken care of. Rich Kamphaus and his team definitely responded with the level of service that I needed and also provided me with a free loaner car while mine was being repaired. Thank you again for your prompt attention and not only repairing my vehicle under the CarMax warranty but have made me a true customer that will be back!

Kamphaus Auto Care is where I have taken my vehicles to for years now. I don't typically take my cars to a mechanic because I have a hard time trusting them. This is because most of them are taking advantage of the situation. However, this is not the case at Kamphaus! Rich is very honest and has a very pleasant demeanor to add to it. The repair work has always been first rate for me and my family and I plan to take my vehicles there in the future. My vehicle came into the shop running poorly and came out running great. Great Job Rich, keep up the good work.