I brought my car in here last week because my car didn't pass emissions. I needed to have it pass emissions before I could get my vehicle registration updated. One of the greatest things about them is that they offer a free loner. It's not a luxury car but honestly, who cares. My car was with them for about a week, so they saved me at least $300-$400 in rental car expenses. They constantly kept me updated on the status of the vehicle and repairs. They were very detailed in their explanation of what was wrong and what needed to be done to fix the car. Rob, the guy at the front desk who always answered the phone when I called, was always very helpful and detailed in explaining everything to me. He's upbeat and very friendly on the phone, which definitely helps when you're dropping a ton of cash on car repairs. Rob has great customer service! When the car was done, they called to let me know, but said I would have to drive the car for a few days before I could go to emissions. I explained that the car's registration expired while it was in the shop and I was afraid of getting pulled over and getting a ticket when the registration wasn't up to date. When I got to the shop to pick up the car, they notified me that they had their technician drive the car around for a while to try and get the sensors to trigger (or something like that) so the car could pass emissions, plus the technician took the car to the emissions place, got it to pass and brought it back. Saved me a trip. On top of that, they were able to get my car registered..which saved me ANOTHER trip. This is a solid shop with great people working there! They definitely have my business and I'll be back for sure!!